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Smithfield Medical Centre
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BBC Health News

  • NHS plans 'unthinkable' cuts to balance books09 May 2025 00:20Diabetes care, rehab centres, end-of-life services and talking therapies at risk in England.
  • More blood victims will die without compensation - minister07 May 2025 18:15Extra sessions of the public inquiry into what's been called the worst treatment disaster in NHS history are taking place.
  • 'The NHS at its worst', ex-ombudsman tells inquiry06 May 2025 18:00Sir Rob Behrens says it was a "disgrace" how mental health services failed two vulnerable men.
  • Big baby trial gives pregnant women more choice 07 May 2025 09:10Doctors say women should be confident it's safe to be induced from 38 weeks, if expecting a large baby.
  • Plan to modernise 1,000 GP practice buildings06 May 2025 09:15The Department of Health and Social Care said it is the biggest public investment in facilities in England in five years.
  • 'Doctors told my mum poison symptoms were anxiety'07 May 2025 06:19Ellena Baxter says watching her mother's health deteriorate was devastating.
Illnesses and conditions
Health and wellbeing

Practice Charter

Freedom Of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

Rights and Responsibilities of Patients

As a patient of this practice you have the right:

  • to be treated with courtesy and respect by all staff.
  • to be given an explanation if you are not seen within 20 minutes of your appointment time.
  • Any complaints will be dealt with professionally.
  • All staff will maintain confidentiality at all times when dealing with patients.

You also have the responsibility

  • to take care of your own health
  • not to abuse the service
  • to treat doctors and staff with courtesy and respect

If you are unable to keep your appointment give the medical centre sufficient notice so your appointment can be offered to another patient.

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Smithfield Medical Centre

7 Smithfield Place, Galgorm Road, Ballymena, BT43 5HB

  • 028 2565 2301
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